Our methodology
Palliative care is typically provided by a range of organisations and professional groups. Traditionally, improvements in care focus on the individual service, often without reference to the complex relationships between services.
The Delivering Choice Programme’s service redesign methodology is based on systems thinking. Using this holistic approach, the programme helps care providers and commissioners to examine the whole structure of palliative care delivery, with an emphasis on the interactions between services.
Through the programme, care providers and commissioners work in close partnership with a broad range of local services to develop effective models of service delivery and improve the whole palliative care system for patients.
Each project is undertaken in three phases over a period of three years.
Phase I
Four-five months | Phase II
Four-five months | Phase III
Two years |
| Examine the whole system of palliative care service delivery in the area to identify barriers and understand local needs. | Work with local partners to design new service models to address these barriers. | Pilot and evaluate the service models for two years before commissioning these services to be sustained in the longer term. |
>>Sustainable solutions for every locality
